In many ways, the challenges faced by Enterprise 2.0 are frighteningly similar to the challenges we've been facing for years in knowledge management. And, if one of the panelists is to be believed, those challenges pale in comparison to the challenges faced by those of us brave enough to tackle law firm knowledge management. According to this panelist, working with lawyers is "not a collaborative experience."
So, as I said in my very first post, it isn't enough to merely implement technology. In some ways, that's the easy part and won't ensure success in your knowledge management or Enterprise 2.0 effort. Much harder is the part that goes "above and beyond" technology. It's when you have the whole-hearted support of your colleagues at work that knowledge management takes off. Until they vote with their feet (and their mice), it doesn't really matter. That's the reality facing knowledge management and Enterprise 2.0.